Digital Comment Cards & Web Surveys

The iSecretShop platform offers far more than mere mystery shops - we allow you to measure your client's customer experience with other valuable and innovative tools as well - and provide you with additional revenue streams and client retention tools in the process.

Digital Comment Cards

Whether your client is new to Customer Satisfaction initiatives, wants to supplement an existing secret shopping program, needs to replace a current Comment Card program or simply wants an exciting way to drive more customers through the door - iSecretShop's Digital Comment Cards are the answer.

Paper-based comment cards are fraught with problems, dubious data, customers hesitant to hand in negative feedback to the employee, businesses have data entry and reporting costs, etc. But Digital Comment Cards on Smartphones changes everything. Now your clients can get the data they need AND drive repeat business!

• Potentially Unlimited cards per location
• 100% accurate data
• Instant Feedback
• Integrated Reporting & Analytics
• Demographic Data Collection
• No Editing OR Scheduling
• Change or Update Questions Instantly
• Compensate with Digital Coupons pushed to the phones so they come back again!
• Puts your client's brand in every pocket and every purse everywhere!

Imagine getting service feedback from every customer holding a smartphone - and handing every one of them a powerful incentive to return again - all for FAR less than the price of a single Mystery Shop... iSecretShop delivers.

Web Surveys

Our platform also supports and delivers Web-Based Survey functionality - either on a one-time or recurring basis. And as always, all the data is presented with clean, easily-understood reports, trend graphing by location and at the company level and more. Let iSecretShop help you add revenue, deepen your client relationships and deliver more data than ever before - and save you money in the process! Contact us today for details.