Reporting, Analytics & Integration

iSecretShop offers several ways to present data to your clients - how you deliver it is entirely up to you.

Automatic Email Distribution

All authorized client recipients will automatically get a .pdf of the shop report (including all audio and embedded image files) emailed to them instantly upon shop approval. The data instantly updates in the trend reporting as well - in real time.

The iSecretShop Merchant Portal

Using our system natively, we establish dedicated and secure Merchant Portals through the iSecretShop website where your clients can access, review and export all their reports.

Our beautiful trend graphs can be filtered by question, by shop, by location and at the company level. Access can be restricted or opened up to single locations, regions or "C-Level Access" that provides company-wide data with a single click.

Every shop (including pictures and/or audio files) are available here as well and can be forwarded to desired recipients at the merchant's discretion. They can also do Excel data exports to play with the numbers any way they want on their own.

Branded Merchant Portals

iSecretShop also offers you the ability to have this Merchant Portal 'reskinned' with your brand, your look and feel. It provides all the same reporting and analytics, but through an interface that is branded for your company. Includes a vanity URL with your business name. There is a small, one-time fee for this service should you prefer a branded interface.

System Integration

Should you wish to continue using your existing platform for some functions, but want to offer selected iSecretShop services (Digital Comment Cards, Web Surveys, etc) we are willing to feed our data into your current reporting system.

Integration may be as simple as an Excel file download or as complex as full system integration. If you have any questions, please feel free to contact us today and we'll explore them with you and your team.